COVID-19 Service Delivery Update: Sourcewise is determined to provide access to IHSS pre-screened in-home care providers & provider benefits during the COVID-19 pandemic. All staff and volunteers are adhering to the local and state directive to shelter in place and to practice social distancing.
To receive assistance, complete the Contact Us form or call (408) 350-3200, option 3.
Public Authority Services by Sourcewise facilitates independent living by administering a database of pre-screened In-Home Supportive Services workers, enabling them to provide quality service without having to expend their own resources to vet prospects, negotiate wages and administer benefits.
Access the Public Authority Services website for more information on provider enrollment, training, registry, and provider benefits.
Not sure where to begin? Our Community Resource Specialists are available by phone Monday through Friday, 8 a.m. to 5 p.m., excluding national holidays. Contact our Community Resource Specialists at (408) 350-3200, option 1.
The best part of this is that I don’t have to wait too long on hold to get someone on the phone.
[The staff are] very friendly and helpful; explaining everything very well.
The staff on the phone always gives me the extra time to address all my questions to understand the process.
I was informed in how, when, where to get the right info. Personally, I have found a smooth and friendly attitude from the personnel.
I liked how the Registry understood my needs and they helped address and problem solve with issues I had with my previous provider right away. I received the referral list by email the same day I called. What a blessing!
Sourcewise informed me of the many opportunities available to me. I am leaving here today encouraged after talking with [Public Authority Services].
...one, they are very responsive and work hard to find a caregiver when needed in unforeseen circumstances. Second, I am impressed with the caregivers that come. They are good and do the job very well. [Urgent Care Registry] has the right resources to provide to recipients.