We know that understanding Medicare can be challenging.
Health Insurance Counseling & Advocacy Program (HICAP) services are available to current Medicare beneficiaries living in Santa Clara County; those about to become eligible for benefits; and anyone who wants to learn more about buying health insurance while planning for retirement.
HICAP also serves advocates for families of seniors or service providers.
We are here to help if you or someone you know is a Medicare beneficiary or about to become one. Some Medicare basics include:
Generally, individuals age 65 and over can have Medicare Part A benefits.
Persons with disabilities under age 65 can have Medicare Part A benefits after the 24th month of receiving Social Security disability benefits or Railroad Retirement disability benefits. A person with ALS (Amyotrophic Lateral Sclerosis/Lou Gehrig’s disease) would get Medicare A the month disability benefits start.
Individuals with permanent kidney failure at any age can have Medicare Part A.
Any person who is eligible for Medicare Part A is also eligible for Medicare Part B.
To have Medicare, individuals described above must also be U.S. citizens or be lawfully admitted and then continuously live in the U.S. for 5 years. Such noncitizens should contact us before their fifth year of permanent residency status.
Contact us via email or call (408) 350-3200, option 2. We are available Monday through Friday, 8 a.m. to 5 p.m., excluding national holidays.
Thank you for your excellent grasp of the issues seniors are facing. I appreciate your knowledge and courtesy in helping the seniors I refer to Sourcewise.
- Marcia, MSW
Thank you for all your help with my health insurance. There are no words to express my THANKS to you for your support. Folks as you make life worth living.
My counselor continued to call and follow up until the issue was promptly resolved. Without his help and vast expertise, I’m sure I would not have coverage to this day. I wholeheartedly recommend them and am eternally grateful.
I did not expect to hear a calm, supportive individual who patiently walked us through various scenarios and turned an overwhelming issue (for me/brother) into a probable solution.
I would like to thank you for the services you are providing. I would also like to compliment one of your employees, for the amazing service he provided to my mom and I last week. He was so nice to work with. He explained the entire Medicare system to us and made this painful process very easy. Thank you again!
Thank you again for your generosity of time and your kindness of spirit in helping me to decide on Medicare supplemental plans in September. I so appreciated both your health insurance wisdom and your thoughtful follow-up research.
- Mary Michele
Thank you so much for your time with us. We appreciate your knowledge and sharing it not only with us but all the others.
- Rosie Marie & Bor-Long
“I was most impressed with the confidentiality in which my problem was handled and how quickly she resolved my matter. It is indeed a pleasure to meet such qualified person on your staff and the quick follow-up to expedite the resolution; she showed patience and knowledge of her position.”