Fast. Affordable. Secure.

Fast. Affordable. Secure.

Fast. Affordable. Secure.

Software developed by RTM Designs

For inquiries contact: 

Edith Gong, Director, CareAccess
Phone: 877.262.9322

Call our toll-free hotline to speak with our application support managers between 8 a.m. to 5 p.m. M-F at 877.262.9322 or email


ReferNET is the premier software system for AAA I&R/A departments. The same provider database powers your online resource directory, thereby saving management and administrative time. ReferWeb makes your resource database accessible to the public and is easily integrated into your existing website design.

ReferNET allows for the utmost flexibility and customization. You can customize call sheets, intake information, and agency/resource mailings.

Provide relevant, timely information to your clients

  • Efficiently search for the right resources for your clients. Filter by age, language, category, taxonomy, distance, or agency name.
  • Save referral lists and immediately email or mail them to clients.
  • Automated agency emails help keep your resource information up-to-date so the most current information is passed on to clients.

Work efficiently with built-in processes and workflow

  • Quickly gather information from your callers during the intake process.
  • View a complete history of calls, follow ups, referral lists and any other information relevant to the client for a complete picture of services provided, events attended or other outreach activities.
  • Easily schedule follow up calls for your clients; see upcoming or overdue calls at a glance.

Detailed statistical reporting allows for management oversight

  • Robust report module allows managers to find and review statistical information in more than a dozen categories.
  • View call volume; metrics by staff, category or demographics, outreach efficacy; service referrals by type or agency; unmet needs tracking and much more.
  • State CARS data is easily generated in ReferNET.


Our Software Solutions
  • Blackpool sunset
    Public Authority Independent Provider Enrollment
  • Blackpool sunset
    Independent Provider Registry
  • Blackpool sunset
    AAA Program Management & Fiscal Reporting
  • Blackpool sunset
    Comprehensive Information & Referral/Assistance Software