For inquiries contact: 

Edith Gong, Director, CareAccess
Phone: 877.262.9322

Call our toll-free hotline to speak with our application support managers between 8 a.m. to 5 p.m. M-F at 877.262.9322 or email


Our Clients

CareAccess serves health and human services organizations, including California City, County and State government agencies, collaborative partnerships, and non-profit consortiums. Clients include organizations that offer social services programs for aging and disabled individuals including Area Agencies on Aging (AAA), IHSS, and IHSS Public Authorities.

A Diverse Set of Users

Users of CareAccess software solutions are as varied as the social service programs delivered throughout the state. Our clients include social workers, program analysts, information and referral specialists, case managers, accounting and billing staff, supervisors, program directors, system administrators, registered nurses, options counselors, IHSS independent providers, registry specialists, provider enrollment specialists and many more. Ultimately, however, CareAccess and its software solutions serve the aging and individuals with disabilities population across the entire state, because without the software, many of the programs and services could not be managed nor administered.

Solutions for a Variety of Programs

CareAccess has partnered with software technology developers to implement various service applications targeted to home and community based care. The first services to use CareAccess were Multipurpose Senior Services Program (MSSP), Linkages case management, Adult Protective Services (APS) and Home Delivered Meals (HDM).

Proven Track Record & Widely Accepted

Today, CareAccess supports over 1000 users, across 35 counties and 75+ agencies. These organizations use the software solutions within the CareAccess portfolio to more effectively and efficiently manage and report on their programs.


Our Software Solutions
  • REVA software logo
    Public Authority Independent Provider Enrollment
  • nexus software logo
    Independent Provider Registry
  • Blackpool sunset
    AAA Program Management & Fiscal Reporting
  • Blackpool sunset
    Comprehensive Information & Referral/Assistance Software