“We no longer have to have a physical file folder for every provider on site”
- Anne Howatt Finance and Administration Manager IHSS Public Authority of Marin
CareAccess software partners develop tools for professionals of the Health and Human/Social Services network. These customer networks include Area Agencies on Aging (AAA), and In-Home Supportive Services (IHSS), and IHSS Public Authorities. CareAccess offers highly trained support professionals who understand software, State program functions, and requirements specific to these critical State programs. These solutions, combined with CareAccess training and suppport, all help to reduce costs and improve response time for consumers.
Service site customers of CareAccess can seamlessly gather information and refer resources to their clients using ReferNET.
The State required report to CARS (California Aging Reporting System) is a major component of AAA fiscal and social service program support though Q Continuum System (Q). State Medicaid Waiver professionals can also maintain HIPAA compliant, integrated case notes and assessments.
IHSS agencies and Public Authority agencies can have online automated Provider Enrollment through REVA. Save time and space by having independent providers complete forms, watch videos, and set up an in-person visit all in a simple web-based solution.
Nexus simplifies IHSS consumer and independent provider matching for IHSS Public Authorities. Track detailed preferences and required services for the consumer, while also keeping track of independent provider skills, training, and work preferences.
“We no longer have to have a physical file folder for every provider on site”
“Comments recently heard were: Is this all there is to it? This is so easy.”
“We have been amazed at how much attention was devoted by CareAccess to the end user experience and success in making their way through using a web based approach. IPs have been able to maneuver through the system and have been grateful for the ease of accessibility and use.”
“Instead of taking 60 days or more, provider enrollment can now be done is as little as two weeks.”
“We no longer have to reserve a conference room every week to run orientations.”
“The number of phone calls from providers asking about the status of their enrollment has been reduced dramatically.”
“Every provider’s signed forms and ID’s are available for the Social Workers to see and print.”
“REVA has significantly simplified our enrollment operational activities and reduced staff time in several areas”
“Prior to full implementation of REVA I had five full-time staff assigned to enrollment. Now that has been reduced to two full-time positions. I would highly recommend this product to any county or Public Authority responsible for the new provider enrollment process. This product has helped us break through barriers with this workforce that we previously thought impossible.”
Wanted to tell you how wonderful the driver is, kind and caring. Everyone is in need of so much help!
Thanks for the changes in the new menu! The sandwiches are very special. Meals on Wheels is wonderful!
Recently released from the hospital, don’t know how I would make it without Meals on Wheels.
Thank you for your excellent grasp of the issues seniors are facing. I appreciate your knowledge and courtesy in helping the seniors I refer to Sourcewise.
Thank you for all your help with my health insurance. There are no words to express my THANKS to you for your support. Folks as you make life worth living.
What I like most about the program is that my care manager calls monthly to check in on me, to see if I need anything or have any problems. She is very caring and responsive to my needs.
I am so grateful for the daily assistance your SCSEP participants give us. Whenever I can hire any of them into an unsubsidized position I will try. Note: 2 were hired.
“Your program not just gave me training but lifted me from my depression of not being able to work. I am working full time and earning a wage that has improved my life, thank you - I am indebted to your company.”
My time and OTJ training ... in Gilroy was the best thing I have received. This training experience lead to me being hired in a full-time position, after thinking I could not find a decent job at my age. Thank you!
Thanks for the time and training I received at my host training agency...I am now fully employed and making a nice living wage, I will always be grateful.
I was unemployed for over two years and the SCSEP training program made me so confident and found me a job that I truly enjoy – thanks to your staff.
Thanks for the training and assistance in finding my job that I love...
The best part of this is that I don’t have to wait too long on hold to get someone on the phone.
[The staff are] very friendly and helpful; explaining everything very well.
The staff on the phone always gives me the extra time to address all my questions to understand the process.
I was informed in how, when, where to get the right info. Personally, I have found a smooth and friendly attitude from the personnel.
I liked how the Registry understood my needs and they helped address and problem solve with issues I had with my previous provider right away. I received the referral list by email the same day I called. What a blessing!
Sourcewise informed me of the many opportunities available to me. I am leaving here today encouraged after talking with [Public Authority Services].
...one, they are very responsive and work hard to find a caregiver when needed in unforeseen circumstances. Second, I am impressed with the caregivers that come. They are good and do the job very well. [Urgent Care Registry] has the right resources to provide to recipients.
If it was not for the MOW program, I would have almost nothing to eat. Thank you!
It has been a blessing having this program.
Thanks to MOW, I don’t have to worry if there is going to be someone available to do my grocery shopping.
MOW has been a blessing. I’m in so much pain and unable to shop for myself. I cannot believe the amount and quality of food I receive.
Thank you for the good, healthy meals. I appreciate all the extra “goodies”. Thanks to you, always have food on the table.
Thanks for all our special meals, treats and soup! Special gratitude to all of you who are making our meals healthier!
A special thanks to my driver. I have a broken disc in my spine and he has been very helpful.
I appreciate that Sourcewise takes the time, doesn’t make a person feel rushed. Deals with people as individuals.
Appreciate the resources. Happy and please to find a source that can help me in any case.
Sourcewise helped me by answering questions, giving more than one resource to use (i.e. transportation services). I appreciate the help very much since I can no longer drive.
I would recommend Sourcewise, because by calling, you put me on the right track for getting help.
The fact that they actually touch base with me shows accountability and integrity.
Sourcewise helped me. It’s nice to know there are resources for my patients.
A positive experience, mostly regarding the referrals such as Love Inc. and Avenidas who also gave me more resources.
Sourcewise is helpful because they provide a wide and very helpful range of information that I’m sure I would not have been able to find on my own.
My counselor continued to call and follow up until the issue was promptly resolved. Without his help and vast expertise, I’m sure I would not have coverage to this day. I wholeheartedly recommend them and am eternally grateful.
I did not expect to hear a calm, supportive individual who patiently walked us through various scenarios and turned an overwhelming issue (for me/brother) into a probable solution.
I would like to thank you for the services you are providing. I would also like to compliment one of your employees, for the amazing service he provided to my mom and I last week. He was so nice to work with. He explained the entire Medicare system to us and made this painful process very easy. Thank you again!
Thank you again for your generosity of time and your kindness of spirit in helping me to decide on Medicare supplemental plans in September. I so appreciated both your health insurance wisdom and your thoughtful follow-up research.
Thank you so much for your time with us. We appreciate your knowledge and sharing it not only with us but all the others.
“I was most impressed with the confidentiality in which my problem was handled and how quickly she resolved my matter. It is indeed a pleasure to meet such qualified person on your staff and the quick follow-up to expedite the resolution; she showed patience and knowledge of her position.”
MSSP allows me to continue to stay in the environment I am familiar with. Thank you for this program that helps me have a better quality of life.
MSSP works with me so I can continue to stay at home.
Our care manager makes excellent suggestions for services to keep our aunt safe at home. He treats us with the deepest respect, and has made caring for our 99-year-old aunt easy. We are grateful to have his assistance, and we appreciate Sourcewise for providing the care management program.
My care manager provided me with accessories like shower chair, cane, walker, and life line ERS. She helped me go back to the adult day center and provides good attention to my needs.