The Medicare and You booklet with Sourcewise pill box placed on top of booklet sits atop a desk.
Understand Your Medicare Options

Sourcewise provides residents of Santa Clara County access to the Health Insurance Counseling & Advocacy Program (HICAP). One-on-one counseling assists Medicare beneficiaries, their families, and caregivers to understand their Medicare benefits and best healthcare options.

HICAP is part of the national network of State Health Insurance Assistance Programs (SHIP) and is the Santa Clara County source for unbiased and objective Medicare related counseling and information.

Sourcewise HICAP counselors are trained, California state-registered staff and volunteers. Counselors provide Medicare one-on-one appointments, community education, and outreach throughout Santa Clara County.  HICAP does not sell, endorse, promote or recommend commercial insurance products or services.

The Medicare Advantage Open Enrollment Period (MAOEP) is from January 1—March 31, 2020.

Individuals in a Medicare Advantage Plan may use this time to:

  • Leave Original Medicare and join a Medicare Advantage Plan
  • Switch to a different Medicare Advantage Plan
  • Leave a Medicare Advantage Plan, revert to Original Medicare, and add a Part D Prescription Drug Plan
  • Have a Medigap or retiree coverage set up before disenrolling from the Medicare Advantage Plan
  • Original Medicare beneficiaries cannot switch Part D Prescription Drug Plans during the MAOEP

The General Enrollment Period (GEP) also occurs January 1—March 31, 2020:

  • Sign up for Part B and Premium-Part A if you missed your enrollment times
  • Part B and/or Premium-Part A will start on July 1

Speak with a HICAP counselor for details about your Medicare choices.

View our counseling locations