Find out what your options are and what will work best for you. The Health Insurance Counseling & Advocacy Program (HICAP) will help you fully understand your Medicare options so that you can make the right choices and navigate the Medicare maze better informed.
Contact us via email or call (408) 350-3200, option 2. We are available Monday through Friday, 8 a.m. to 5 p.m., excluding national holidays.
HICAP answers questions about:
Medicare Supplemental Insurance
Medicare Advantage Plans
Medicare Prescription Drug Coverage
Limited income programs that help with Medicare costs
Choices for dually eligible Medicare and Medi-Cal beneficiaries
Medicare coordination with other insurance, (e.g. employer and retiree plans)
a one-on-one Medicare or long term care insurance counseling session
hosting or attending a Medicare or long term care insurance presentation or seminar
inviting Sourcewise HICAP to participate in an outreach event
For personalized assistance, consider making a counseling appointment.
Presentations and Outreach Events
Medicare and long term care insurance presentations are available to various groups and organizations upon request. If you and your group would like to host a presentation on a Medicare topic or have us attend your outreach event please contact us. HICAP does not sell, recommend or endorse any insurance product.
Medicare Consumer Guide
Sourcewise offers a Medicare Consumer Guide, including plan comparisons, and a Guide to Combining Medicare and Medi-Cal. These tools are designed to be used in conjunction with one-on-one telephone or in-person counseling sessions with our counselors to assist you in making informed health care decisions. For more information on these tools, please contact us at (408) 350-3200, option 2.
Coordinated Care Initiative and the Cal MediConnect duals demonstration project: www.calduals.org.
Thank you for your excellent grasp of the issues seniors are facing. I appreciate your knowledge and courtesy in helping the seniors I refer to Sourcewise.
- Marcia, MSW
Thank you for all your help with my health insurance. There are no words to express my THANKS to you for your support. Folks as you make life worth living.
My counselor continued to call and follow up until the issue was promptly resolved. Without his help and vast expertise, I’m sure I would not have coverage to this day. I wholeheartedly recommend them and am eternally grateful.
I did not expect to hear a calm, supportive individual who patiently walked us through various scenarios and turned an overwhelming issue (for me/brother) into a probable solution.
I would like to thank you for the services you are providing. I would also like to compliment one of your employees, for the amazing service he provided to my mom and I last week. He was so nice to work with. He explained the entire Medicare system to us and made this painful process very easy. Thank you again!
Thank you again for your generosity of time and your kindness of spirit in helping me to decide on Medicare supplemental plans in September. I so appreciated both your health insurance wisdom and your thoughtful follow-up research.
- Mary Michele
Thank you so much for your time with us. We appreciate your knowledge and sharing it not only with us but all the others.
- Rosie Marie & Bor-Long
“I was most impressed with the confidentiality in which my problem was handled and how quickly she resolved my matter. It is indeed a pleasure to meet such qualified person on your staff and the quick follow-up to expedite the resolution; she showed patience and knowledge of her position.”