Our comprehensive case management services are provided by a team of professional care managers, including a social worker and a registered nurse.
Initially, a client is interviewed by a case manager to determine if he or she meets eligibility requirements. Next, if initial eligibility requirements are met, the care manager and a nurse will schedule an in-person interview to assess the client’s current health and psychosocial needs.
The care manager and nurse will:
Assess your current health and psychosocial needs;
Work with you, your physician, family, and/or other caregivers to develop a plan of care which will help you remain safely at home for as long as possible;
Provide ongoing monitoring and connect you with appropriate resources and services in the community;
Identify problems that could put you at risk, or possibly jeopardize your ability to stay at home, and help with viable solutions to allow you to continue to remain at home safely and comfortably;
Provide tools and resources to remain independently at home for as long as possible;
Assist with procurement and coordination of services available in the community;
Create a partnership with you and collaborate in your care management and continued wellness, while living independently in your home;
Manage care for as long as necessary to stabilize a situation and address primary issues identified in your care plan.
The goal of our care management program is to enable our clients to remain safely at home for as long as possible, while maintaining optimal health and wellness.
Some services that may be available to meet your individual needs include:
To refer someone in the community to Care Management of Sourcewise, please call (408) 350-3200, option 1. Our Community Resource Specialists will provide you with information regarding eligibility requirements. If an individual is eligible, a care manager will discuss the individual’s situation over the phone, or a form can be provided for you to send the information via email or fax.
Need help now? Contact our Community Resource Specialists of Sourcewise at (408) 350-3200, option 1. Speak with a trained Community Resource Specialist to receive your customized list of community based organizations, along with information, eligibility criteria, and procedures to access services. Our Community Resource Specialists are available Monday through Friday, 8 a.m. to 5 p.m., excluding national holidays.
What I like most about the program is that my care manager calls monthly to check in on me, to see if I need anything or have any problems. She is very caring and responsive to my needs.
MSSP allows me to continue to stay in the environment I am familiar with. Thank you for this program that helps me have a better quality of life.
MSSP works with me so I can continue to stay at home.
Our care manager makes excellent suggestions for services to keep our aunt safe at home. He treats us with the deepest respect, and has made caring for our 99-year-old aunt easy. We are grateful to have his assistance, and we appreciate Sourcewise for providing the care management program.
My care manager provided me with accessories like shower chair, cane, walker, and life line ERS. She helped me go back to the adult day center and provides good attention to my needs.