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Protection & Security

We are committed to educating our community members about scams targeting seniors in Santa Clara County; as well as providing up-to-date information offering protection against such scams. This page offers timely data about scams reported, steps to take when targeted, and how to avoid these scams. Guidance is made available as scams are identified.

Receive updates on identified scams targeting seniors by visiting the national database: fraud.org

Beware of New Medicare Card Phone Scam

Date Published

Thursday, March 15, 2018

The California Health Advocates & California Senior Medicare Patrol has received numerous reports about a phone scam pertaining to the new Medicare benefit cards. Scammers tell beneficiaries they need to purchase a temporary Medicare card with the cost ranging from $5–$50 and are requesting personal information over the phone; this is not true.

In California, new Medicare cards are being mailed to beneficiaries through the months of April 2018 and June 2018. The new cards are free and there is no cost to you. You can update mailing address at http://ssa.gov/myaccount.

The California Senior Medicare Patrol offers a flyer in seven different languages including English, Spanish, Chinese, Vietnamese, Korean, Russian, and Farsi which describes this phone scam.

If you are interested in learning more about the New Medicare Card Phone Scam, speak with a Community Resource Specialist: (408) 350-3200, option 1.